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Should automation reorder approval queues by real-time workload rather than fixed ru

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Should automation reorder approval queues by real-time workload rather than fixed ru
Eric_M Offline
Junior Member
Posts: 25
Threads: 6
#1
Has anyone tried letting an automation layer decide the order of approvals based on real-time workload signals rather than a fixed queue, and only alert humans when there’s a true tie?
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Natalie.L Offline
Junior Member
Posts: 23
Threads: 6
#2
That could work if the signals are reliable.
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AmeliaJL Offline
Junior Member
Posts: 28
Threads: 5
#3
That could work.
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