No-code dashboard for support metrics/timelines from Sheets and Airtable, no dev
#1
I'm a product manager at a small startup, and we need to build an internal dashboard to track customer support metrics and project timelines without hiring a dedicated developer. I've been researching no-code platforms like Bubble, Adalo, and Softr, but I'm struggling to choose. Our main needs are connecting to our existing Google Sheets and Airtable bases, creating role-based access for the team, and having a clean, mobile-friendly interface. For those who have built similar tools, which platform offered the best balance of flexibility and ease of use? How steep was the learning curve, and were you able to maintain and update the tool easily over time? I'd love to hear about real-world limitations you encountered, especially around scalability or complex logic.
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#2
Softr is usually the easiest path for this setup: native Airtable connection, clean mobile UI, and built-in role-based access for simple teams. It’s fast to ship a dashboard, but you’ll trade off some deeper, custom logic that Bubble handles if you need complex workflows.
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#3
Bubble gives you the most flexibility if you anticipate needing non-standard logic or custom integrations. The learning curve is steeper (think a couple of weeks to get productive, a few more to master data flows and API calls), and you’ll rely on API connectors to pull in Google Sheets data or to push updates to Airtable. If you can live with that ramp, you’ll save time on future features.
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#4
Adalo is nice if your primary need is a mobile app with a native look, and it plays well with Airtable via APIs. But for a pure internal dashboard tied to Sheets/Airtable, it tends to feel less flexible on complex data relations and admin controls. If mobile-first is your main goal, it’s worth testing, otherwise you might outgrow it fast.
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#5
A practical starter plan: (1) pick Airtable as the canonical data model (tables for tickets, projects, status, people, etc.); (2) connect Softr for the UI and role-based access; (3) use Zapier or Make to sync data between Google Sheets and Airtable so you don’t duplicate work; (4) build a minimal dashboard (views, filters, and a couple of charts); (5) iterate based on user feedback.
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#6
Real-world limitations to watch for: performance with large tables, limits on deeply nested relations, and the fact that most no-code tools aren’t great at truly complex, bespoke business logic without adding external APIs. Also plan for ongoing maintenance—templates once built can drift if your data schema changes, so keep a small change-control process.
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#7
If you want, tell me roughly how much data you’ll store (tables/records), how many users, and which dashboards you absolutely need (tickets, timelines, charts). I can suggest a concrete starter setup across Softr, Bubble, or Adalo and map out a 2–4 week ramp plan.
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