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Full Version: How reliable is sentiment analysis for viral comments with sarcasm and memes?
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I work in social media for a small brand, and we had a post unexpectedly go viral last week. The engagement numbers are huge, but the comments are a chaotic mix of praise, jokes, and outright anger. I've heard of viral content sentiment analysis tools, but I'm skeptical. Can an algorithm really make sense of the nuance in thousands of comments, especially with sarcasm and memes, or is it still better to just manually read through a sample to get the real feel?