01-08-2026, 09:03 PM
I was in a tough sales negotiation last week where the client kept pushing for a lower price, and I tried to consciously practice tactical empathy in sales negotiation. I mirrored their concerns and labeled their budget pressure, but it felt a bit forced and I'm not sure it actually moved the conversation forward. Does this approach get more natural with time, or did I maybe misunderstand how to apply it in a real back-and-forth?