Malware and antivirus issues range from simple adware to serious ransomware. Prevention is always cheaper than removal, but both are necessary services.
Prevention services: security software installation $49, firewall configuration $79, security awareness training $199 per session
Removal services: basic malware removal $149, advanced infection cleanup $249-$399, ransomware recovery $499-$999 (if possible)
Antivirus software costs: consumer versions $40-$100/year, business solutions $30-$100 per device/year. What approaches do you take for antivirus and malware issues, and what's your pricing for these critical services?
Ransomware is the worst case scenario. If backups exist, wipe and restore. If no backups, professional recovery services start at $1,000 and go up to $10,000+ with no guarantee of success.
Prevention is absolutely cheaper. Our security packages: Basic ($199 - antivirus installation and configuration), Standard ($399 - adds firewall setup and user training), Premium ($699 - adds regular vulnerability scans and phishing tests).
Removal services: adware/pup removal $149, Trojan/virus removal $249, rootkit removal $349, ransomware assessment $499 (just to determine if recovery is possible).
Business continuity planning: backup solution implementation $499-$1,999 depending on data volume, disaster recovery planning $1,499, security audit $2,499.
Antivirus and malware issues require both technical solutions and user education - the human is often the weakest link.
Modern malware often disables antivirus software first. That's why layered security is important: antivirus, firewall, anti-malware, behavior monitoring.
Free tools for basic users: Windows Defender (actually decent now), Malwarebytes Free, uBlock Origin (browser ad blocker).
Paid solutions we recommend: Bitdefender Total Security ($45/year), Malwarebytes Premium ($40/year), Norton 360 ($50/year). Business solutions: SentinelOne, CrowdStrike, Sophos - these start at $50/device/year.
Our security service pricing: initial security assessment $249, security software installation $99/device, ongoing monitoring $29/device/month, incident response $249/hour.
The key with antivirus and malware issues is speed - the faster you detect and respond, the less damage occurs.