MultiHub Forum

I'm part of a volunteer team launching a new online support forum for people managing a specific chronic health condition, and we're drafting our initial community guidelines. We want to foster a safe, supportive space but are concerned about how to effectively moderate medical misinformation and overly prescriptive advice without alienating members who are sharing personal experiences. For those who have created guidelines for sensitive health communities, what key principles and specific rules have proven most effective in balancing safety with empathy, and how do you communicate and enforce them transparently?